Customization Process
1,Customer Raises Requirements:
Customer communicates their specific requirements to the factory.
Including style, material, size, color, quantity, accessories and other requirements
2,Factory Provides Quotation:
Factory evaluates the requirements and offers a quotation to the customer.
3,Customer Pays Sample Customization Fee:
The sample customization fee will be deducted from the bulk order.
If you do not need to customize samples, there will be no sample customization fee
4,Customer Provides LOGO File:
If you need us to design a logo, please provide a case reference of the effect you want.
Logo design is free
5,Factory Sends Design for Customer Confirmation:
Factory generates a design and sends it to the customer for approval.
6,Customer Confirms Design:
We will modify the design documents multiple times according to customer requirements
until customer is satisfied
7,Customer reviews and confirms the design.
8,Sample Production Begins:
Factory initiates the production of samples based on the approved design.
9,Customer Confirms Sample:
Customer receives and approves the produced samples.
If the customer is not satisfied
We will modify the sample until the customer is satisfied
10,Customer Pays Deposit:
Customer pays the agreed-upon deposit to initiate the production of the full order.
11,Factory Initiates Order Production:
Factory begins the production of the customer's order.
During production we will send pictures and videos of the production process to customers
12,Order Completion:
The factory completes the production of the entire order.
13,Customer Pays Final Payment:
Customer makes the final payment, settling any remaining balance.
14,Factory Ships Order:
Upon receiving the final payment, the factory ships the completed order.
15,Customer Receives Goods:
16,Customer receives and inspects the delivered goods.
17,Factory Conducts Follow-Up:
The factory follows up with the customer for feedback and satisfaction.
Customer Satisfaction Confirmed:
18,Customer expresses satisfaction with the received goods and services.
19,Order Transaction Completed: